We are very grateful for your interest in continuing with your program.
Regarding the deactivation of your account, we were forced to suspend your membership due to an unusual consumption in minutes detected.
Even though Ro constantly mentions the beauty of sharing this experience with family and friends, it is meant to train together as a family, not about sharing the application with different users.
We can gladly receive you in the Next Generation, as long as is done in compliance with the stipulations in our Terms and Conditions: PERSONAL use of our application.
If you have any questions, please let us know.
